Terms of service
Terms of Service
Welcome to ZenergyBite. By accessing or using our website, you agree to the following terms and conditions. We’ve kept them clear, so you know what to expect.
1. Products & Availability
All products are sold as described. Because we work in small batches, availability may vary. We do our best to keep inventory up to date.
2. Pricing & Payment
All prices are listed in USD. Payment is due at checkout and processed securely. We reserve the right to adjust pricing at any time.
3. Shipping
We ship from California, USA. Orders are typically processed within 1–2 business days. Delivery times may vary based on your location.
For full shipping details, please see our Shipping Policy.
4. Returns & Refunds
We accept returns of unused items within 14 days of delivery. Tea products must be unopened due to food safety standards.
Learn more in our Return Policy.
5. Privacy
We value your trust. Any information you share with us is used solely to process your order or improve your experience.
For details, view our Privacy Policy.
6. Contact
If you have any questions, concerns, or feedback, please feel free to reach out:
Email: tliu@lucevita.co
Thank you for being here. We’re grateful to be part of your tea ritual.